Last Updated June 23, 2022

This Shingo Insight Privacy Notice sets out how the Shingo Institute in the Jon M. Huntsman School of Business at Utah State University uses and protects any information that you give the Shingo Institute when you participate in the Shingo Insight assessment.

The Shingo Institute is committed to ensuring that your privacy is protected. The Shingo Institute reserves the right to use the data collected in connection with the Shingo Insight Survey for research and academic purposes. Any publication of Shingo Insight Survey data will be confined to (a) aggregated formats to ensure the confidentiality of organizations participating in the Shingo Insight Survey or (b) non-aggregated formats (e.g., raw data or other information that specifically identifies the participating organization) only after written approval has been obtained from the organization(s) that would be identified in such a publication. During the data collection process, should we ask you to provide certain information by which you may be indirectly identified, then you can be assured that it will only be used in accordance with this privacy statement. While the Shingo Institute has made every effort to make respondents anonymous, if the size of your survey population is very small, individual responses to this online assessment cannot be guaranteed to be anonymous. If you are concerned about this, please contact the assessment initiator before beginning with this online assessment.

The Shingo Institute may update this Notice from time to time. Please check our website to review any updates.

We may collect the following information:

- Information about your job/position in the organization in which you work
- Limited demographic information about you (e.g., gender, duration of employment, education, age)
- Your responses to the survey questions
- Other information relevant to the survey

We do NOT collect any personal identifying information such as:

- Name
- Phone Number
- Email
- Address
- Birthdate
- Social Security number
- Drivers license or personal identity card number
- Any comparable identifying name or number

We require this information to better understand your organization's culture and provide feedback to help improve. We will also be using the data collected for the following reasons:

- Comparative studies between industries
- Statistical analysis for organizations
- Research that could be published
- Improve our educational offerings

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

You are not required by the Shingo Institute to participate in this survey. You may withdraw from this survey at any time during the survey by simply closing the survey window. If you intend to complete this survey, you will be required to answer all questions on a page before moving to the next page. Incomplete surveys will not be tabulated into the results and the data collected will be removed from the system at the end of the survey period.

For further information about the Shingo Institute or this assessment, you can contact the Shingo Institute at: shingo.info@usu.edu

Last Updated June 30, 2021

Welcome to Shingo Insight, the Shingo Cultural Assessment Tool. The Shingo Institute, a program in the Jon M. Huntsman School of Business at Utah State University, provides the Shingo Insight to you subject to the following conditions. If you take this survey, you accept these conditions. Please read them carefully.

Please review our Privacy Notice, which also governs your participation in the survey, to understand our practices.

When you visit shingo.org or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail and Shingo Insight interface. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

All content included in Shingo Insight, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of the Shingo Institute or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of the Shingo Institute, with copyright authorship for this collection by the Shingo Institute, and protected by international copyright laws.

The Shingo Institute’s trademarks and trade dress may not be used in connection with any product or service that is not the Shingo Institute’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits the Shingo Institute. All other trademarks not owned by the Shingo Institute that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by the Shingo Institute.

The Shingo Institute grants you a limited license to access and make personal use of Shingo Insight and not to download or modify it, or any portion of it, except with express written consent of the Shingo Institute. This license does not include any resale or commercial use of Shingo Insight or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of Shingo Insight or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. Shingo Insight or any portion of Shingo Insight may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of the Shingo Institute. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Shingo Institute and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing the Shingo Institute’s name or trademarks without the express written consent of the Shingo Institute. Any unauthorized use terminates the permission or license granted by the Shingo Institute. You may not use any Shingo Institute logo or other proprietary graphic or trademark without express written permission.

If you participate in Shingo Insight, you are responsible for maintaining the confidentiality of your responses to the survey. The Shingo Institute will adhere to the Shingo Insight Privacy Notice as stated. The Shingo Institute and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

The Shingo Institute and its associates are not responsible for how you or your organization use the feedback received as a result of the Shingo Insight survey.

Disclaimer of warranties and limitation of liability Shingo Insight is provided by the Shingo Institute on an “as is” and “as available” basis. The Shingo Institute makes no representations or warranties of any kind, express or implied, as to the operation of Shingo Insight or the information, content, materials, or products included in Shingo Insight. You expressly agree that your use of Shingo Insight is at your sole risk. To the full extent permissible by applicable law, the Shingo Institute disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Utah State University will not be liable for any damages of any kind arising from the use of Shingo Insight, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

By participating in Shingo Insight, you agree that the laws of the state of Utah, USA, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and the Shingo Institute or its associates.

Any dispute relating in any way to your participation in Shingo Insight through the Shingo Institute shall be submitted to confidential arbitration in Utah, USA, except that, to the extent you have in any manner violated or threatened to violate the Shingo Institute’s intellectual property rights, the Shingo Institute may seek injunctive or other appropriate relief in any state or federal court in the state of Utah, USA, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Please review our other policies, such as our Privacy and Consent, posted on the Shingo website at https://shingo.org. These policies also govern your participation in Shingo Insight. We reserve the right to make changes to Shingo Insight, our policies, and these Terms and Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Questions regarding the Shingo Insight Terms and Conditions of Use, Shingo Insight Privacy Notice, or other policy related material can be directed to our support staff by contacting us at https://shingo.org, emailing us at: shingo.info@usu.edu, or calling +1.435.797.2279.